Regulating Mobile Banking: A Comparative Analysis Examining Kenyan and South African Mobile Banking Regulations
Kenya and South Africa both face unique challenges in attempting to bridge the gap between those who have access to formal financial institutions and those who do not. The development of mobile banking and its broad accessibility and affordability, in both countries, has led to it being heralded as a great tool for increasing access to banking institutions. Kenya and South Africa have followed different regulatory paths. Kenya has taken an open regulatory approach, whilst South Africa has taken a closed regulatory approach. This thesis identifies the key regulatory differences between South Africa and Kenya by conducting secondary data analysis focusing on the periods when both countries liberalized their banking sectors and telecommunications sectors. This thesis also illustrates how these two paths have influenced the development of financial inclusion in both countries and explores whether any of these paths may be more advantageous for advancing mobile banking services.