A human factors and ergonomics awareness survey of professional personnel in the American furniture industry

Abstract

Human factors and ergonomics (HF/E) plays a crucial role in business success but is particularly vital to the furniture manufacturing industry. Unfortunately, the furniture manufacturing industry suffers from occupational injuries and illnesses resulting from ergonomically poorly designed systems. This thesis’s objective was to better understand HF/E through the furniture manufacturing industry’s managerial knowledge and opinions in order to design more productive, safer, and healthier systems. The study also aimed to raise manager awareness in the industry and introduce the potential HF/E benefits by providing current literature. Sixty-four American furniture manufacturing industry managers participated in a web-based questionnaire survey. The survey revealed that managers’ demographic properties and companies’ characteristics were some factors that affect managers’ awareness, knowledge, and opinions on HF/E. In general, managers were unfamiliar with HF/E and lacked a broad background on and knowledge of HF/E. In addition, companies, particularly small companies, lacked sufficient resources for HF/E.